A video of my Bright & Early talk, “The Consequences of Bad Design,” was recently published. You can watch the whole video below.


There is an inherent cost to bad design that cannot be assigned an actual monetary value. In this talk, Stephen will introduce three scenarios where bad design decisions led to the loss of life, mass panic, and a metric crap-ton of your tax dollars — all problems that could have been easily solved by asking a simple question: “How might we?”


Featured Image by Sahand Hoseini on Unsplash